Never buy Lenovo Mobiles going forth

Guys

What do we look before buying a smartphone? Specs, price mainly, correct?

Believe me start considering service centers as well. Even I would say SERVICE should be first priority.

I had bought a Lenovo K3 Note last year. We all know it was a huge success and was top selling smartphone. As it was budget phone costing Rs 9,999 only and applying some offers, I myself had to pay somewhere around Rs 9,200. It packed high level specs in 5.5 inch mobile.

But its a failure. All the friends and family using this phone has reported same thing. And if you do not believe me, visit any Lenovo MOBILE Service Center (Please be certain to visit MOBILE service center and not Laptop/Tablet). You will find long waiting queues.

There are only 3 Lenovo Mobile Service Centers in Bangalore :

1. B2X Lenovo Mobiles Service Center

Address :

B2X Lenovo Flagship (Lenovo & Motorolla Mobiles Service Center),

Aurobindo Marg, 4th Block Jayanagarar, Bengaluru, Karnataka

Contact No : 080-32321153

Email: lenovo.blr@b2x.com

Opening Timings : Monday to Saturday 10:00 AM to 6:00 PM, Sunday closed

2. Hcl Touch (Lenovo Exclusive) - Bangalore

Address : 

Hcl Infosystems Limited, No. 197/A, Binnamangala Iind Stage, Indira Nagar, Banglore-38 (Opp. To Hdfc Bank Signal, Cmh Road)-560042

Contact No : 080-60505591 ,9164022741, 9901171282

Contact Person : Mohammed Rizwan

Opening Timings : Monday to Saturday 10:00 AM to 6:00 PM, Sunday closed

3. Absolute Care

Address :

#135/2, 1st floor, Ghattes Plaza, 11th cross, Sampige road, Malleshwaram, Bangalore - 560 033.

Contact No : 080-42199133 / 9986031050
Email: absolutecare.es@gmail.com

Opening Timings : Monday to Saturday 10:00 AM to 6:00 PM, Sunday closed

Source : https://support.lenovo.com/in/en/documents/ht100529

There is huge shift in approach for Lenovo Mobile Handsets. Even if a small nail scratch gets on Lenovo phone screen, whole warranty will be void. I had visited B2X Lenovo Mobiles Service Center and it was a very bad experience. Though I am not very sure, if it is same with all the Lenovo Service Centers. And it wasn't only me. There were several other surprised and unsatisified customers. I am yet to visit another Lenovo Service Center 

Bottom line is if your lenovo handset has even a very small scratch, they will say warranty is void. And phone can only be serviced if you accept to pay the charges.

P.S, - Motorolla has been acquired by Lenovo around 2 years back. And Lenovo service centers cater needs of Motorolla phones as well. Need to check, what's their status.

Lenovo Smartphone (mobile) Service Center Bangalore.