Tuesday, December 17, 2019

Talk to HDFC Customer Care executive from IVRS

Dear friends

India is already very bad in after-sales-services and it is getting degraded with each passing day. It was super easy to get refunds and return from Flipkart and Amazon if we were not happy with product. but now they have closed that. It has become super difficult now. Yeah many of us abused it and took it for granted.

With invent of BOTS now it is super difficult to talk to real person and let know our problems. HDFC customer care no = (City Code)-6160-6161, for ex bangalore 080-6160-6161 has only IVRS options. At no point there is an option to connect to a live person.

Solution : While entering options just enter any wrong data. Like wrong pin or wrong credit card pin and you will re-directed to talk to a live customer care executive. Yes a human being. That's the trick.

Note : Customer grievance had suggested to dial 080-6160-6161 + options 3, 1 + Credit Card No + 2, 4, 1 for EMI preclosure on credit card.