Monday, January 15, 2018

Massive unsaid, undocumented shift in Return Policy by E-Commerce companies

Monday. Jan-15-2018. 1:10 pm

E-commerce buyers are restraining online orders after recent changes in policies mainly return policies. The bigger players Flipkart, Amazon, Ebay, Shopclues does not accepts returns that simply.

It is no more like the televised ad from Flipkart which shows you can try and return, if did not like it

Recently Flipkart and Ebay declined my return requests despite products not being up to the expected quality.

One unexpected story is from Amazon. Bought a product, requested replacement. Executive took the returned item but it was not shown on Amazon India. I was taken aback and totally surprised. How is it even possible for Amazon?

Moral : Order items only if we are too sure it is going to be useful quality item.

Love and Value, what we have

Monday. Jan-15-2018. 1 pm

I had bought a Reebok Jacket-cum-Cheater, way back in 2012. It became my loyal companion wherever I had go. On bike, foot, or to my hometown. It shielded me from wind, dust and little bit of cold. I could reach places without my actual clothes getting dirty.

I got married in 2014. By then my loyal companion, the Jacket had lost some of its sheen and luster. My other companion, my wife said, it doesn't look good anymore. May be I should consider replacing it. I did not heed any attention to her words. Every few months, she kept repeating. It got to my mind, she had a point. I started looking out for new jackets but was not able to buy any, whatever reasons may be.

My office gifted me a sweat-shirt. Instead of Jacket, started using the new one on my commutes, but I was not comfortable. It did not shield me from morning or evening winds. I used to shiver, a little.

In meantime, my old companion got angry. Zip stopped working. I had to use sweat-shirt.

A month or two went by. One day I wore my old companion despite runner not working. Got it fixed, on route to office. And I was happy and comfortable again.

Moral : At times, we do not value what we have. We learn their values in their absence.

This moral was not new to me but I never had felt it myself. Today, I did. Let's love and value what we already have than what we desire to have. 

Be like salt. People may not notice you, in your presence. But they must miss when you are not there :)