Monday, January 15, 2018

Massive unsaid, undocumented shift in Return Policy by E-Commerce companies

Monday. Jan-15-2018. 1:10 pm

E-commerce buyers are restraining online orders after recent changes in policies mainly return policies. The bigger players Flipkart, Amazon, Ebay, Shopclues does not accepts returns that simply.

It is no more like the televised ad from Flipkart which shows you can try and return, if did not like it

Recently Flipkart and Ebay declined my return requests despite products not being up to the expected quality.

One unexpected story is from Amazon. Bought a product, requested replacement. Executive took the returned item but it was not shown on Amazon India. I was taken aback and totally surprised. How is it even possible for Amazon?

Moral : Order items only if we are too sure it is going to be useful quality item.

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